FAQ

Here are a few questions we are frequently asked.

HOW DO I PLACE A ORDER ?

If you have chosen a favourite Sex Toy, then click “Add to cart”, and it will automatically be placed in your shopping cart. You can then continue to select products in our online store, adding to your shopping cart as Sex Toy goods, as needed. If you have already completed the selection of Sex Toys, then proceed directly to checkout.

HOW QUICKLY WILL MY ORDER BE SHIPPED ?

Processing and shipping your order takes no longer then 2- 3 business days after order date.
You will be notified by email once we approve or ship your order.
For more info on our shipping costs follow this link- Shipping


IS IT CONFIDENTIAL TO ORDER ON SEX TOYS PERTH ?

Your privacy is our priority, we ship all our products in a discrete manner.
They are packed in a plain mailing box with no identification of the contents.

CAN I RETURN MY GOODS FOR A REFUND ?

If there is a problem with your item, we allow returns within 30 days after delivery.
Please Refer to our Return Policy page for the terms and instructions on returns.
Or feel free to contact us 

WHY DO I NEED TO REGISTER ?

Registering on our website is not obligatory, you can place any of your orders as a guest.
But having a registered account at Sex Toys Perth gives you certain advantages, ie faster ordering.
By registering you wont have to enter all your information every time you order, also you can look up your orders directly from your account.


I DONT WANT TO BUY THIS ITEM NOW, BUT I ALSO DONT WANT TO FORGET IT. WHAT SHOULD I DO ?

You can click the “add to favorites” and item will be added to “your desires”.
In that case you can return to it purchase later.


PROBLEMS WITH WEBSITE ?

Please contact us and let us know so that future customers will not have the same problem thank you.

Our shop supports multiple payment methods:

Visa/Mastercard
Zippay
Zip Money